Feng Cha USA is a modern tea house chain offering a wide variety of customizable drinks, including milk teas, fruit teas, cheese teas, coffee, and specialty drinks like Crème Brûlée Dirty Boba. They also serve desserts such as cakes and light snacks. Known for their cozy atmosphere and innovative flavors, Feng Cha focuses on high-quality ingredients and personalized options for sweetness, ice, and toppings.